If you are not sure which areas of your billing need improvement, you can use the metrics below as a guideline. KollectMD can guide you through these metrics and work with you to create a plan to shore up any deficiencies that are discovered.
Average number of days in AR
Claims denial rate – what percentage of your claims are over 60 days old? 90 days?
Updated CPT codes – make sure you have the most common codes to ensure a high first pass submission rate.
Denial management process – what is your process to track and recover any monies that your practice is due?
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Client Testimonials
Client relationships are the foundation of our success. KollectMD is committed to providing the best practice management service to our clients. See what some of them have to say about us:
KollectMD strongly believes client satisfaction leads to successful long-term relationships. We value these relationships and are committed to providing the best practice management solutions to our clients.
James Harrington
Director - West Michigan Surgery Center, LLC
"KollectMD has taken the work out of our billing processes. Our collections have been steady and they are excellent at follow-up on unpaid claims. Their ability to assist with the often complex insurance authorization process has virtually eliminated payment rejections and ended last-minute cancellations due to authorization issues. Rather than offering excuses for any billing issues that may arise, KollectMD has offered solutions that have greatly increased our Surgery Center’s profitability. KollectMD has assumed responsibility for our billing process so we can focus solely on providing our patients the excellent care they deserve!"
Traci Springer
Administrator - West Michigan Pain
"KollectMD has helped our multi-specialty medical practice in numerous ways. They have been instrumental in making sure we get our claims paid in a timely fashion. They have helped increase our bottom line and we are seeing better collections than we’ve seen in years. It has lifted a huge burden off our shoulders giving us more time to focus on the needs of our patients and not worrying about payments. Thanks for all you guys do."
Jessica Youmans
Administrator - Michigan Primary Care Partners
"James is always available to help me with patient questions or concerns. In the time we have worked together we have developed a relationship where taking care of our patients is our main priority. He is always pleasant and I have enjoyed partnering with KollectMD."
Phone
616.822.9573 | 616.460.3164
Office Location
4024 PARK EAST CT SE, STE C Grand Rapids, MI 49546-8810.
info@kollectmd.com